LIMITED WARRANTY

1.-This limited warranty protects only the original buyer and is not transferable. This warranty applies only to new air conditioners, having not been modified or repaired since they have left the factory. Proof of purchase duly dated (invoice) and the serial number of the equipment must be given to our dealer.

2.-This warranty applies for units working under normal conditions. The damage resulting from misuse, abuse, improper installation, improper maintenance, negligence or accident during transportation is not covered by this warranty.

3.-This warranty does not cover scratches or discoloration caused by excessive heat, abrasive and chemical cleaning. Any defect or damage caused by the use of parts other than the original parts will void the warranty.

4.-This device must be installed in accordance with the guidelines of the instruction manual supplied with the unit and local standards and applicable national installation by a qualified technician. Any service call related to improper installation will not be honoured by this warranty and will be at the expense of the customer.

5.-The buyer must assume the cost of transport for the factory inspection of the device or component. Any repair under warranty directly at the home of the buyer by a qualified technician must be pre authorized. The hourly rate of the technician must also be pre authorized and the total cost of the repair should not exceed the wholesale price of the defective part.

6.-Entreprises CR., may decide at its discretion to repair or replace any part or unit after inspection and determination of the problem. Entreprises CR., has the option to withdraw from all its obligations by paying the wholesale price of the defective part.
v 7.-Entreprises CR., cannot be held responsible for any damages, indirect or consequential damages whatsoever, exceeding the original price of the device.

8.-If your device fails, first contact your dealer. Be sure to have in your possession the following information necessary to process your claim.
- Name, address and phone number;
- Date of purchase, your name and proof of purchase (invoice)
- Serial number and model name that appear on the plate on the side of the unit
- Nature of the defect and any relevant information.
9.-Before delivering a product or component to our factory, you should receive a return authorization number from your dealer. All goods sent to our plant without the permission of return will be refused and returned to the sender.

10.-Exposure and operation of equipment in areas containing chemical products,
Ex; (hair salon, indoor pool, factory and warehouse of chemical products) immediately void the warranty.
11.- This limited warranty applies on all units for a period of one (1) year for parts and labour, five (5) years on the compressor. Refrigerant pipes that were bent, twisted or crushed are not covered by this warranty.

12.- No return of equipment will be accepted without an inspection of an authorized technician.

13.- The buyer will assume transportation costs for all warranty purposes.

14.- Limitation to the warranty up to 25 km from each sales point in Québec only.


hidden text here